CANCELLATIONS AND TRANSFERS
We get it, life happens! Cancel a course booking or extra child booking or request a transfer to a different course up to three working days before the first class and we will refund your money with no questions asked, less a $15 fee to cover administration and the cost of course materials/rostered nannies already organised for you. For cancellations less than three days before the first class, unfortunately no refund can be given.
We reserve the right to cancel a course if insufficient bookings are received, or if the teacher or venue becomes unavailable. If a course needs to be cancelled or changed in any way, we will contact you by SMS (make sure you enter your full and correct mobile number at checkout!). You can choose to switch to another course, retain Seed & Spark credit, or obtain a full refund with 14 days. If you are not contactable leading up to the start of a course, it's advisable to confirm that the course is proceeding by contacting info@seedandspark.com.au.
We reserve the right to cancel a course if insufficient bookings are received, or if the teacher or venue becomes unavailable. If a course needs to be cancelled or changed in any way, we will contact you by SMS (make sure you enter your full and correct mobile number at checkout!). You can choose to switch to another course, retain Seed & Spark credit, or obtain a full refund with 14 days. If you are not contactable leading up to the start of a course, it's advisable to confirm that the course is proceeding by contacting info@seedandspark.com.au.